An HR and Training Professional with over 15 years experience of Training and Development design and delivery. Primary focus is on management development, performance management and personal skills training with both the private and public sector.
Professional Qualifications include: Myers Briggs Type Indicator; Occupational Personality Questionnaire (OPQ); British Psychological Society Level A and Level B qualified; Emotional Intelligence Diagnostic (BarOn Emotional Quotient Inventory); CIPD Certificate in Training Practice; Neuro Linguistic Programming (NLP) Business Practitioner; ILM and CMI accredited trainer.
2003 - to date Learning & Development Consultant Self Employed
By working with clients from design stage through to evaluation, I have successfully developed and delivered a wide range of learning and development initiatives. Balancing organisational needs with those of the individuals, I have established long-term relationships with clients. Assignments include:
1994 - 2003 Learning & Development Consultant KnowledgePool Consultancy (Fujitsu)
Responsible for personal skills and management development training. Relationship Manager for a number of key accounts.
1989 - 1994 Senior HR Officer ICL (International Computers Ltd)
Provided a generalist HR service to the Manufacturing and Finance functions, including recruitment and selection. Successfully recruited over 300 contract staff and designed and delivered their induction programme. Conducted performance management reviews, pay reviews and discipline and grievance appeals.
Managed 60 under-graduates, co-ordinating and evaluating their workplace assignments in accordance with university guidelines. Received an ICL Silver Recognition Award for this work. Responsible for hosting corporate and educational visits to the site.
1988 - 1989 Bi-Lingual Assistant Consulate General of Switzerland
A customer-facing role, dealing with business and personal enquiries from visitors to the consulate. Managed visa applications, advised UK business clients on promoting services and products in Switzerland.
1987 - 1988 Bi-Lingual Secretary French Trade Commission (French Embassy)
Provided a support service to the French Trade Commissioner. This included research, administrative duties and promoting the services of the Commission at business functions.
1986 - 1987 Post Graduate Student The Manchester College
Diploma in Bilingual Studies (French & German) and Business Skills
1982 - 1986 Sheffield Hallam University
B.A. Modern Languages (French & German) and Political Studies (2:2)
JCA operates from Manchester and London, England and works with clients globally.
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